MyUsage SMS

The SMS Service of MyUsage.com provides you with the ability to receive and request information about your utility service from our short code of 77407 via SMS.

Message and Data Rates May Apply, text HELP to 77407 to receive help, STOP to 77407 to opt out.


Different commands that can be sent to the MyUsage.com short code
  1. Send “balance” to 77407 and your account’s balance will be sent via SMS for each account linked to your mobile number.
  2. Send “reading” to 77407 and your meter's last reading will be sent via SMS for every active meter on each account linked to your mobile number.
* Please note that availability of the commands listed above is dependent upon the type of account you have established and the commands your utility has enabled. To see a list of valid commands, please visit your utility’s website.

Different alert types can be configured through MyUsage.com
You can control the types of alerts which can be sent, time of day they are sent and the mobile numbers you want them sent to.
  1. Low balance – When your account’s credit balance reaches a preconfigured limit, a SMS will be sent.
  2. Pending Disconnect – When your meter is about to be disconnected for no remaining credit, a SMS will be sent.
  3. Disconnected – When your meter has been disconnected for no remaining credit, a SMS will be sent.
  4. Restored – When your meter has been restored for establishing a satisfactory credit limit, a SMS will be sent.
  5. Outage Event – When your service location has had an unexpected service outage or a planned service outage is scheduled, a SMS will be sent.
  6. Outage Restoral – When service at your location has been restored after an outage event, a SMS will be sent.
  7. High Usage – When your meter exceeds a preconfigured limit, a SMS will be sent.
* Please note that the availability of the alert types listed above is dependent upon the type of account you have established and the alert types your utility has enabled. To see a list of valid commands, please visit your utility’s website.